Terms and conditions
Welcome to Rock City Resort! These Terms and Conditions govern your use of our website and the services provided by our resort. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully.
1. Booking and Reservations
1.1. Reservation Confirmation: All bookings made through our website are subject to availability and confirmation. Upon completing your reservation, you will receive a confirmation email containing details of your booking.
1.2. Cancellation Policy: Our cancellation policy varies depending on the type of reservation and time of cancellation. Please refer to your booking confirmation for specific details.
1.3. Modification of Reservations: You may modify your reservation, subject to availability and our modification policy. Please contact our reservation team for assistance with any changes.
2. Payments and Security
2.1. Payment Processing: Payments for reservations made through our website are processed securely using industry-standard encryption technology. We accept major credit cards and other accepted payment methods.
2.2. Payment Confirmation: Upon successful payment, you will receive a confirmation email containing details of your transaction. Please retain this for your records.
3. Guest Conduct and Responsibilities
3.1. Code of Conduct: We strive to provide a pleasant and comfortable environment for all our guests. We expect all guests to conduct themselves in a respectful manner towards fellow guests, staff, and property.
3.2. Damages and Liabilities: Guests are responsible for any damages caused to the resort property during their stay. We reserve the right to charge the credit card on file for any damages incurred.
4. Privacy Policy
4.1. Data Protection: We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website and services, you consent to the collection and processing of your data as described in our Privacy Policy.
5. Intellectual Property
5.1. Ownership: All content, including but not limited to text, images, logos, and trademarks, displayed on our website are the property of [Your Resort Name] or our licensors and are protected by copyright and other intellectual property laws.
5.2. Use of Content: You may not reproduce, distribute, modify, or transmit any content from our website without prior written consent from [Your Resort Name].
6. Changes to Terms and Conditions
6.1. Updates: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
6.2. Continued Use: Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.
7. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at 03013612000
Thank you for choosing Rock City Resort. We look forward to welcoming you to our paradise getaway!
